Managed WordPress hosting for business

About us

Hi, and welcome to our site. We are a full-service website design, support and hosting company, specialising in Managed WordPress hosting for businesses.

Meet Alice and Bob. They own a small business, and understand that their website is as important as their shopfront. Alice and Bob are great at running a successful business, and are 100% focussed on delivering an amazing service that is attractive to their customers.

Last night, Alice and Bob’s website was hacked…


The need for website maintenance

As an experienced technology professional and business owner, I see too many associates of mine signing up for cheap BYO hosting, installing WordPress and a random internet theme plus a handful of plugins, then subsequently forget about their site.

Worse, some have sites designed and delivered by “professionals”, who install second-rate plugins and fail to deliver any form of support, upgrades, security fixes, backups and performance checks. Using cookie-cutter templates, these people are only in it for the quick buck, and will churn your website out the door as quickly as possible!

As a result, your key business marketing tool (i.e. your online shopfront) is susceptible to all sorts of negative activities like:
  • hacking
  • vandalism/defacement
  • denial of service (as the target)
  • SQL injections
  • cross-site scripting attacks
  • remote control
  • malicious content delivery
  • theft of customer data
Not only could security be an issue, but you will also need to consider whether your website can be supported - is it being backed up, can it be changed easily, is it Search-Engine friendly, how is it performing etc.

Just like a car, your website is a complex and dynamic product that requires regular maintenance and servicing. The difference with a website is that there are people trying to actively break into it, 24/7! Would you leave your car unlocked in some suburbs - hell no! You would invest in great security (alarms, theft-proof wheel nuts, toughened glass) and that's even before you get in and drive. A Managed WordPress Hosting service looks after both the security - and maintenance - of your website, for a low monthly fee.

Look here to see our maintenance packages.

How do I choose a good managed host?

Technology can be challenging to the best of us, and when it comes to comparisons between hosting providers, confusion reigns supreme! You’ve got bandwith, operating system, disk space, email accounts, databases, domains, SSL, cPanel – it’s enough to send anyone bonkers!

I’m sure the normal hosting companies know this, so they try to put as much information in lists as possible to appear like they have the “best” packages with the most features.

But the question that needs to be asked – and answered – is:

How does your hosting provider add value to your business?

The answer – most of them don’t. Hosting is a commodity, not a service. True value comes when your provider protects your website, makes sure it is available as your marketing tool, backs it up and restores it when needed, keeps the nuts-and-bolts technology updated and secure, and finally gives you, the business owner, peace of mind.

The solution – secure hosting, solid design, robust plugins and our Managed WordPress Hosting service!


What’s the risk?

  • About 25% of all the world’s websites are built on WordPress
  • There’s an estimated 30,000 WordPress websites hacked each day
  • Most successful hacks are due to old WordPress versions (more than 50%), vulnerable plugins (25%) and poor host security (the rest)
 

Features

Every car needs to have an oil change regularly – the same way as your website needs regular maintenance to keep it up

You wouldn’t trust your car to your dentist for maintenance – and vice versa for your teeth – so why trust your primary business marketing tool to someone that doesn’t understand its importance?

Rather than just a budget host, consider an expert in maintaining the performance and security of your business asset. More than just providing server space, an expert considers other attributes like security, performance, updates, protection, backups and reporting.

With a 24/7 support portal, you are assured that any issues will be tracked, actioned and closed as fast as possible – keeping your website online for your customers to see.

Our Managed WordPress Hosting plans feature:


Web Firewall

Protects your website from brute force attacks, blocks known plugin attacks and common security threats

Backups

Gives you peace of mind with daily backups, test restorations, offsite storage and easy cloning to your testing site

Performance

Benchmark test the speed and performance of your website, and track your performance score over time

Updates

Updates rolled out to your WordPress core, plugins and theme – within 24 hours of release, protecting you from zero-day threats

Client reports

A monthly summary that shows everything we have done on your website – backups, updates, security checks, performance checks and more

Migration

We can migrate your website to our hosting (for free, in selected plans). If you aren’t on WordPress, we can give you a competitive price to upgrade

Security Certificate

Every website should now use a SSL (security certificate) to protect information in-transit to your customers. For free, in selected plans.

Testing site

Use your development site to work on site updates, without interrupting your production website. Test plugins, new content or new themes, then roll it out!

Malware checks

In conjunction with the Web Firewall, scan and monitor your website for any signs of Malware. Review your security profile and detect issues

Maintenance

We conduct routine and rigorous maintenance procedures on your website – aimed at keeping it running lean and clean

 

Our Managed WordPress Plans

 

Web firewall
Software updates
Client reports
SSL Cert
Maintenance
Backups
Malware checks
Testing site
Migration
Offsite backup copies
SEO report and keyword tracking
Performance checks
Premium firewall
Site optimisation
Paid support
Second website discount
Third+ website discount
Email and online apps

Small business

$45/mth
Web firewall :
Software updates :
Client reports :
SSL Cert :
Maintenance : Monthly
Backups : Monthly
Malware checks : Monthly
Testing site :
Migration :
Offsite backup copies :
SEO report and keyword tracking :
Performance checks :
Premium firewall :
Site optimisation :
Paid support : $85/hr
Second website discount : 15%
Third+ website discount : 25%
Email and online apps: From $5/user/month; free setup and migration

Growing business

$75/mth
Web firewall :
Software updates :
Client reports :
SSL Cert :
Maintenance : Monthly
Backups : Weekly
Malware checks : Weekly
Testing site :
Migration :
Offsite backup copies :
SEO report and keyword tracking :
Performance checks : Monthly
Premium firewall :
Site optimisation :
Paid support : $85/hr
Second website discount : 15%
Third+ website discount : 25%
Email and online apps: From $5/user/month; free setup and migration

Enterprise

$105/mth
Web firewall :
Software updates :
Client reports :
SSL Cert :
Maintenance : Weekly
Backups : Daily
Malware checks : Daily
Testing site :
Migration :
Offsite backup copies :
SEO report and keyword tracking :
Performance checks : Weekly
Premium firewall :
Site optimisation :
Paid support : $85/hr
Second website discount : 15%
Third+ website discount : 25%
Email and online apps: From $5/user/month; free setup and migration

For any questions regarding our pricing plans above, don’t hesitate to contact us!

 

Get in Touch

We always love to hear from you – please drop us a line and let us know how we can help!

Bitemark Australia Pty Ltd
as Trustee for Parsix Trust
trading as Bitemark Hosting

ABN 41 370 961 061

PO Box 7142
Loganholme QLD 4129

p: 07 3067 7066
e: info@bitemarkhosting.com